To set Windows to prefer IPv4, follow this guide: For some reason, this can lead to the “General failure” error message. This is made possible by the prefix policies built into the system and programmed to prefer using IPv6 over IPv4. Fix 2: Configure Windows to Use IPv4 Instead of IPv6īy default, Windows 10 is configured to use IPv6 rather than IPv4. Remember to re-enable the anti-malware program as soon as you’re done checking if it’s blocking your computer from running the ping command. It even scans your browsers to check for data leaks and blocks items it deems suspicious. It’s designed to safeguard your computer against all kinds of malware, including those masquerading as genuine files or applications. With Auslogics Anti-Malware, you can rest assured that no malware entity will penetrate its tight security wall. Using a powerful malware removal tool is always recommended since it provides more protection than an ordinary antivirus program. If it’s not, then the problem lies elsewhere. Run the ping command again to check if it’s working. If you’re using robust security software like Auslogics Anti-Malware, open its settings and pause protection. Turn it back on to keep your system protected. If you do, Windows Defender is not the culprit. Now check if you’ll run into the ping general failure error.
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